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Refunds & Cancellation Policy
At Career Width Ascend, we strive to provide complete clarity about our programs through our website, counselling sessions, and ongoing communication. While we are committed to supporting students throughout their journey, we also expect students to remain dedicated and motivated in pursuing their chosen program.
If you ever face dissatisfaction, we encourage you to contact us immediately so we can address your concerns and work toward a suitable resolution.
No-Refund Policy
Please note that all program fees paid to Career Width Ascend are strictly non-refundable. Once payment is made, it cannot be refunded under any circumstances.
Exceptions – Technical or Payment Errors
The only exceptions to our no-refund policy are cases involving:
Duplicate charges due to a payment gateway error.
Technical glitches with your bank.
Website malfunctions that result in an incorrect payment.
In such instances, Career Width Ascend will process a full refund within three (3) business days of the error being reported and verified.
Policy Updates
Career Width Ascend reserves the right to update or revise this Refund & Cancellation Policy when necessary—for example, to improve clarity, introduce new practices, or reflect service enhancements.
Significant changes will be communicated through an email to your registered address or via a notice on our website.
Unless otherwise stated, updates take effect from the date they are posted.
By continuing to use our services after updates, you agree to the revised policy.
Language Disclaimer
Any translations of this policy are provided for convenience only. In the event of inconsistencies, the English version of this policy will be the binding version.